Sandton City Releases A Statement After Ceiling Collapsed On A Customer

sandton collapse

Image cred: Daily Sun

Imagine you’re on a shopping spree and the building just collapses or part of the ceiling comes down on you? Well these things do happen.

On Wednesday June 3,part of the ceiling at Sandton City collapsed and injured a customer in the process.

Reports indicate that the customer sustained a deep cut to her foot and could possibly have a fractured ankle. After the incident the area was closed down to further investigate the matter and to get it back to it’s original form.

The area in question has now been fixed and the centre is up and running as usual.

The general manager of Sandton City and Nelson Mandela Square, Julie Hillary released a statement on the Sandton City shopping centre Facebook page to reassure costumers that engineers have certified the area for public use and there’s currently nothing to worry about. Julie, also ensured customers that further investigations are underway and that the centre is still in contact with the injured customer and that she’s currently receiving the best medical care.


Read the full statement below:

Sandton City would like to assure the public that the customer injured when some ceiling boards collapsed at the centre on Wednesday, 3 June has been receiving the best medical care. A member of Sandton City Centre Management has visited the customer in hospital and is in daily contact with her family. Sandton City Centre Management will continue to offer support to the customer and her family.

Engineers certified that the area was safe for use by the public and the walkway was reopened on Thursday, 4 June. Further investigations are still underway, the results of which will be released in due course.

This incident is receiving our full and urgent attention as our customers’ wellbeing is always of the utmost importance to us.

Julie Hillary
General Manager: Sandton City and Nelson Mandela Square

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